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Happy Diabetes

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Happy Diabetes is an education and wellness service, not a medical device. It does not provide medical advice or diagnose, treat, cure, or prevent any medical condition. For health decisions, consult your healthcare team.

© 2026 Happy Diabetes

Help center

How can we help?

Find practical answers about billing, account data, AI tools, learning features, notifications, and glycemic report uploads. For unexpected questions, the contact page is still the best next step.

Browse by topic

Choose the area you need, then open the article that matches your situation.

Subscription and billing

Switch payment source, cancel safely, and understand duplicate charges.

  • Manage your subscriptionSwitch between App Store, Google Play, and web billing without duplicate charges.
  • Understand plans and quotasWhat Free, Plus, and Max include, how Alfred credits work, and why some tools have limits.

Data and privacy

Export, delete, and manage the data connected to your account.

  • Manage your data and privacyExport your data, delete your account, and understand what is kept for legal reasons.

AI and medical safety

Use Alfred and AI tools with clear limits and safer habits.

  • Use AI safelyWhat Alfred can help with, what it cannot replace, and when to contact your care team.
  • Alfred credits and memoryUnderstand daily credits, attachments, remembered facts, and how to clear Alfred's memory.Account

Happy Diabetes tools

Get help with reports, imports, and day-to-day product features.

  • Upload glycemic reportsPrepare a CGM or pump report, avoid common upload issues, and read results with the right caution.Account
  • Use meal photo estimationHow to send a clearer meal photo, understand limits, and keep carb estimates in perspective.Account

Account and settings

Secure your account, manage notifications, and adjust connected settings.

  • Secure your accountUse password settings, passkeys, two-factor authentication, and linked accounts carefully.Account
  • Manage notificationsChoose email and push notifications, understand browser limits, and protect lock-screen privacy.Account

Learning and practice

Find guides, quizzes, flashcards, and practice tools that fit your situation.

  • Find learning and practice toolsUse guides, quizzes, flashcards, recipes, and games without turning learning into pressure.

Common questions

Useful before and after signing in.

  • Does Happy Diabetes replace my doctor or care team?Recommended article: Use AI safelyRead the answer
  • What is the difference between Free, Plus, and Max?Recommended article: Understand plans and quotasRead the answer
  • How do Alfred credits work?Recommended article: Alfred credits and memoryRead the answer
  • Are my health data and AI conversations private?Recommended article: Manage your data and privacyRead the answer
  • How do I delete my account or export my data?Recommended article: Manage your data and privacyRead the answer
  • How do I avoid being billed twice?Recommended article: Manage your subscriptionRead the answer
  • What should I upload for a glycemic report?Recommended article: Upload glycemic reportsRead the answer

When you are signed in

Questions about settings, quotas, uploads, and day-to-day tools.

  • Why are my Alfred credits exhausted today?Recommended article: Alfred credits and memoryRead the answer
  • How can I delete something Alfred remembered?Recommended article: Alfred credits and memoryRead the answer
  • Why is meal photo estimation unavailable?Recommended article: Use meal photo estimationRead the answer
  • Why did my glycemic report upload fail?Recommended article: Upload glycemic reportsRead the answer
  • How do I secure my account with passkeys or two-factor authentication?Recommended article: Secure your accountRead the answer
  • How do I change email or push notifications?Recommended article: Manage notificationsRead the answer
  • Where do I find guides, quizzes, flashcards, and games?Recommended article: Find learning and practice toolsRead the answer

Popular articles

The pages people usually need first.

  • Manage your subscriptionSubscription and billing
  • Understand plans and quotasSubscription and billing
  • Manage your data and privacyData and privacy
  • Use AI safelyAI and medical safety
  • Alfred credits and memoryAI and medical safety
  • Upload glycemic reportsHappy Diabetes tools

Still stuck?

Send a message from the contact page with the email linked to your account and the feature you were using.

Contact support